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Starting Over Again


I really enjoyed Bill Holton's Looking at the New Microsoft Accessibility Answer Desk article on the Microsoft Accessibility support group. I am a totally blind person, and I discovered the Accessibility Support group just a short while ago, when trying to update my computer from Windows 8 to 8.1. I was having no luck at all, and the Microsoft Windows support team could provide no assistance. When I called back to the Answer Desk to attempt to get help with my issue again, the person at the Answer Desk connected me to the Accessibility group, who had me up and running with Windows 8.1 in no time. The problem it seems is that with the JAWS screen reading application installed, it blocks the download and installation of the update. So, the technician uninstalled JAWS, downloaded and installed the Windows update, and then reinstalled JAWS on my computer for me. And, this whole process took just over an hour. I know, without a doubt, that this is the best support that I have ever received as a blind person. Thank you for your article.


Meanwhile, full-fledged GPS apps appeared in 2013 for both the iPhone and Android devices. Sendero, a name synonymous with GPS for over a decade, released the Seeing Eye GPS app in collaboration with the guide dog school of the same name. This brought many of the features of Sendero GPS apps for notetakers to mobile devices along with more modern functionality such as support for online data sources such as Foursquare. Meanwhile, the American Printing House for the Blind released Nearby Explorer, a GPS app for Android phones and tablets that includes millions of points of interest from Google as well as public transit data. Both apps cost slightly more than a mainstream solution ($69 a year or $9.95 a month for Seeing Eye, $99 for Nearby Explorer), but GPS is one type of app where some additional accessibility features can be quite useful. Most sighted users don't have a need to mark the doorway of a building or to be told the type of intersection they are approaching while walking, information that is easily available through specialized apps. At any rate, it's a huge improvement from the days when Sendero charged $1,600 for their GPS program for the BrailleNote or the nearly $900 original cost of a Trekker Breeze. And once again, it's one less device that needs to be carried around, and one less additional expense for a blind traveler. 1e1e36bf2d






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